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File A Claim

Our Claims Service Is The Difference
There are many companies that can sell you insurance. The critical factor is how well can a company provide service when it’s time to make a claim. At Agency One, you’ll receive personal service from people who care about helping you get everything back to normal quickly, without a lot of hassles.

Let Us Prepare You
The time to think about how to deal with unexpected circumstances is before it happens. Let Agency One give you tips on what to do in the event an emergency arises. Things like never make a deal for damages, never leave the scene, never accept or make cash offers. We can also help you understand what you should do, such as notifying the proper authorities, documenting complete and accurate information, and obtaining witnesses names. Above all, remain calm and courteous, confidence that Agency One is standing behind you.

Claims The Easy Way
Our in-house staff is trained in navigating you through the waters of making a claim. Contact us as soon as possible after the mishap, and we’ll get started to make things right for you. If you have a claim or a question, you can email us at, or give a call at 910-692-9400.

Welcome to our claims center. To file a new claim, please find your carrier in the list below using the information provided. If you can't find your carrier or there isn't a phone number listed, please contact us.

Insurance Company

Phone Number

National General Insurance 877-468-3466
Penn National 800-766-2245
  • Penn National Glass Only Claims
NGM (MSA Group) 877-425-2467
  • NGM (MSA Group) Glass Only Claims
Progressive 800-274-4499
NC Grange Mutual 910-692-9400
ASI 866-274-5677
American Modern 800-628-3762

NC Licence #561782047

Contact Us

Agency One Insurance, Inc.

160-K Pinehurst Ave.
Southern Pines, NC 28387
Phone: (910) 692-9400
Email Us

Hours of Operation:
​8:30 To 5pm EST, Monday thru Friday

Agency One Insurance, Inc., Southern Pines, NC Insurance Agency, Serves the NC Auto, Home, and Business Insurance Needs of Pinehurst, Southern Pines, Moore County, Sandhills area of NC, All of North Carolina.

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